Terms & Conditions
Welcome to DCH 360. By accessing or using our website (www.dch360.com), scheduling services, or interacting with our company online or offline, you agree to be bound by the following Terms and Conditions.
Please read these terms carefully.
1. Services Provided
DCH Home 360 provides residential maintenance and remodeling services, including but not limited to HVAC servicing, plumbing checks, exterior sealing, general inspections, and home improvement tasks.
All services are subject to availability and may vary depending on your location, the condition of your property, and scheduling.
2. Booking and Cancellations
Appointments may be scheduled via phone, email, or online.
Customers must provide accurate contact and address information when booking.
We reserve the right to reschedule or cancel services due to unforeseen circumstances (weather, technician availability, etc.).
Cancellation Policy: We kindly ask for 24 hours' notice for cancellations. Late cancellations may incur a service fee.
3. Payment Terms
Payment is due upon completion of service unless otherwise agreed upon in writing.
We accept major credit cards, checks, and other approved payment methods.
Late payments may incur additional fees or interest as permitted by law.
4. Estimates and Pricing
Any estimate provided (verbal or written) is based on initial inspection and may change if additional work is required.
We strive to be transparent and will communicate any necessary changes to scope or pricing before proceeding.
5. Warranty and Limitations
We stand behind our work. Most services include a limited workmanship warranty of 30 days unless otherwise stated.
Warranty does not cover:
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Customer-supplied materials
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Damage caused by misuse, neglect, or acts of nature
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Pre-existing conditions or structural issues
DCH is not liable for incidental, indirect, or consequential damages beyond the scope of the service provided.
6. Website Use
You agree not to misuse the content or functionality of this website. All images, logos, and content are the property of DCH Home Maintenance & Remodel and may not be copied, modified, or reused without permission.
7. Privacy Policy
We respect your privacy. Any personal information provided through the website or during service will be handled according to our Privacy Policy.
8. Limitation of Liability
To the fullest extent permitted by law, DCH Home Maintenance & Remodel shall not be liable for any damages resulting from your use of the website or our services, except where caused by gross negligence or intentional misconduct.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after such changes constitutes your acceptance.